When we decided to move to Ottawa from the Toronto area I was a little apprehensive about a custom build since we were so far away, but then I met Tristan and Kelly. I knew right from the first meeting that I was dealing with good and genuine people. We are now almost 1-year in our home, and I have to say Tristan and Kelly exceeded our expectations. They were not just there for us in the planning stage, or through the building stage, but they are still here for us today. I cannot thank them enough for their endless patience in answering our questions (we had a lot) or for the support that they provided throughout the process and that they continue to provide today. You will not find a builder that cares more or who will work harder to build your dream home.
~ P Mullen
After speaking with 10 potential builders around Ottawa, it was refreshing when Tristan and I first spoke. This was my first big custom, after several full gut reno’s, and wanted someone experienced to help ensure everything went smoothly, and fill in knowledge gaps. Shellstar’s project management program was perfect. The feedback I received from all my pre-project checks was unanimously, Tristan is one of the most organized builders they’d dealt with. My experience was exactly that. From the moment we signed the agreement, he lead me through the design, engineering, permit, quote gathering etc. etc etc processes. We were constantly getting quotes and selecting trades 3 to 5 weeks ahead. Of course we had inevitable issues come up, but those were mostly caused by my lot choise and city inspectors. However, the pace we got through those issues was extremely impressive. Since this was my project, I had control of the trades we selected. Tristan had his time tested crews, and in a few instances I selected the unknown crews. He was able to keep everyone inline and on time, which wasn’t a small feat. I could go on.. honestly.. nothing but positive things to say. You’re in capable and caring hands
~ J Madot
The design and attention to detail are outstanding in every Shellstar home I’ve seen. Tristan and Kelly really listen and go the extra mile when helping their clients create their dream homes. With inspired ideas, whimsical elements, practical spaces and even secret rooms and craft nooks for the kids, every room is a delight to enter!
"We thought we would write a note thanking Shellstar Homes for the outstanding job on our home. As you know we researched thoroughly through the internet and the Ontario Home Builders Association before selecting a builder, and our efforts certainly paid off. Meeting with you and touring some of your models convinced us that we were on the right track, but our mind was made up when we realized that you would also be our neighbors. We are so happy with the house you built for us; it was nice to deal with somebody with honesty and integrity that “wasn’t in it just for the money”. The entire process was handled so smoothly and professionally, from start to finish, every time we had a question or needed direction you were there for us. With most of our friend’s home running behind schedule we were so impressed to see our new house completed on time. We are very appreciative for all the time that was given to us during the process of picking out cabinets; paint and all the other purchases that were made. We will build again with Shellstar Homes and will without a doubt recommend you to others."
~Jody, Kevin and the girls